Thank you for choosing our HVAC products. We are committed to providing reliable air conditioning solutions and dependable after-sales support for our customers worldwide. This Warranty Policy outlines the coverage, terms, and procedures related to product warranties for all eligible products purchased through our company or authorized distributors.
A limited warranty covers our products against defects in materials and workmanship under normal installation, use, and maintenance conditions.
| Product Category | Warranty Coverage |
|---|---|
| Mini Split Air Conditioners | 2 Years |
| Multi-Zone Systems | 2 Years |
| VRF Systems | 2 Years |
| PTAC Units | 2 Year Parts |
| Air Handlers | 2 Years Parts |
| Commercial HVAC Equipment | Subject to the project agreement |
During the warranty period, we will provide replacement parts or technical support for manufacturing defects, including:
This warranty does not cover damages or failures caused by:
Products installed outside the recommended application environment may not qualify for warranty service.
